Shipping Information

How much does the shipping cost?

Shipping Austria:

The shipping fee in Austria is € 4.95 including packaging

For orders over €60, shipping and packaging are free.

Shipping Germany:

The shipping costs in Germany start at € 5.49 including packaging

For orders over €60, shipping and packaging are free.

Shipping EU – European Union:

The shipping fee to EU countries (except Germany) is € 15.95 including packaging

How long does delivery take?

Shipping time Germany and Austria: 1-3 working days

Shipping time EU: 2-6 working days

Which company does shipping?

The prices stated on the product pages include VAT and other price components. Shipping is via DPD, DHL or via the Austrian PostAG as an insured parcel delivery.

Is the shipping insured?

Yes, our deliveries are 100% insured.

Where will it be shipped to?

We currently only ship from Germany.

Return information

Can I return my items?

Yes. With us you have a 14-day right of return. After receiving the goods, you can easily return the item within 14 days.

My item is defective, what now?

If you find any defects in the product quality, you have the option of returning the item to us within 14 days.

Who bears the return costs?

The return costs are usually borne by the buyer unless there is a defect or a manufacturing error.

Payment Information

What payment options do I have?

With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.

Is my payment secure?

Yes, we only work with well-known and trusted payment providers.

Do you have any further questions?

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